![]() ![]() Please also take a peek at our ordinary troubleshooting guide. In particular, from that article, please remember to reset your network hardware, switch to a wired connection (if possible, and if you aren't already), and check for software conflicts that might be causing interference. Instead, though, I'd like to invite you to run through our connectivity guide, as this will make sure your connection to our servers is working as it should. There isn't any way to disable achievements entirely with Ubisoft+, since offline mode cannot be used with that service. Thanks for coming back to us about this, - I'm sorry for the frustrating time you've had with Anno 1800 and Ubisoft+. Hopefully someone here can tell me how to fix this. ![]() And the live Chat is not available at the moment. But then it says, due to covid there is only the live Chat. Also, I tried to write a ticket to write a complaint to Ubisoft because my money is wasted and to ask for help. Is there anything I can do about this? Searching on the internet only lead me to topics which didn't help much. Sometimes when I try to start the game, the same error shows up, but I can skip it and the game starts. ![]() I pay monthly but then I can't play because the game shuts down every few minutes. I can't play the game offline, because I didn't buy it. I guess this happens maybe when I get any Achievement in the game? English is not my main language, but I try my best.Įvery so often when playing Anno1800, the game crashes and the Ubisoft Connect launcher says "Failed to synchronize achievements with the cloud". ![]()
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